Articles - Trends
83 Percent of Enterprises, 24 Percent of SMBs Have UC
About 83 percent of 745 North American enterprise and mid-market executives have unified communications capabilities in place, or are planning to, while 17 percent report they still are not interested, says Henry Dewing, Forrester Research analyst. We...
How the Global Telecom Business has Changed
A few statistics will illustrate just how much has changed in the global telecom business since 2000. Prior to the turn of the century, most lines in service used wires and carried voice. By 2007, 74 percent of all lines in service used wireless acces...
Telcos Inch Up, but Multi-Channel Video Market is Flat
AT&T and Verizon are slowly gaining share in the U.S. multi-channel video market, while satellite providers DirecTV and Dish Network are holding their own, with Comcast and Time Warner Cable under a bit of pressure, but possibly facing more erosion over...
The State of SME Communications Spending
Cutting costs, consolidating data centers and building IP contact centers are top concerns for SMBs in 2009; as are conferencing capabilities. But buying more managed services does not appear to be viewed as an urgent matter, though 40 percent already are...
What Enterprises Are Buying This Year
It always is dangerous to make predictions about what enterprises will do when extrapolating from what they did last year, and what executives say they will do in the coming year. It is even harder when conditions are volatile in addition to being tough...
Demand for Collaboration: Regional Differences Emerge
While email, videoconferencing, and IM are globally agreed upon as tools necessary to do business everywhere globally, a gulf has developed between the West and the rest of the world in regards to Web conferencing and team workspaces, says Forrester Res...
Telecommunications Capex Down Until 2011 or 2012
About the only question telecom hardware and software suppliers have been asking about their business prospects is how much the market will contract in 2009, and when it will rebound. There are some sectors where the opposite trend will hold, such as sp...
Traditional Telecom Ecosystem is Changing
The traditional telco supply chain is breaking down, says Forrester Research analyst by Mike Cansfield. Firms like IBM and Hewlett-Packard that primarily sell IT goods and services have become increasingly important, while newer “offshore” sup...
Rural Broadband: Glass Half Full
About 57 percent of U.S. farms have Internet access, up about seven percentage points since 2002, and 58 percent of U.S. farms using the Internet now buy high-speed Internet access, according to the U.S. Department of Agriculture. In 2002, the Census foun...
What's the Recession Impact?
It is possible that by the time you are reading this, the situation might be different, but as of late March we might have said there is good news and challenging news, but still no sign of truly bad news, on a broad range of indicators of key importance...
